We asked our customers if we could improve our service...
Ms L Miller "I paid 24 hours in advance but because the bank took a couple of hours extra (even though the money had gone through) I couldn't pick my car up."
David "MJA and their staff are amazing. I recently purchased a vehicle from them and after 5 months an unpreventable fault was detected in the engine. Thankfully the warranty from Autotrust provided by MJA, the costs were covered for the engine to be replaced. The support and care provided by MJA and Autotrust were totally amazing. Having the warranty gave me total peace of mind when the unexpected happens."
Mr P Linaker "A bit belatedly just wanted to report got home safely and have now had chance to set up the satnav and my phone, but not had much chance to drive it much further due to lockdown. Will fill in the form you gave me once I have done a little more, but so far very pleased with it. I also wanted to express my thanks for the way you dealt with my original approach and your promptness in dealing with any queries along the way. The final speeding up of the preparation which allowed me to collect on Tuesday rather than wednesday following the lockdown announcement was particularly helpful."
Elizabeth K "Arranging a test drive on the same day was simple and straightforward. Peter, the salesman, was friendly, patient and willing to answer any questions and I felt under no pressure to buy or make a decision that day. The car I bought was in very good condition with low mileage and the price was fair. I was asked to phone if I needed any after sales help with anything and I received a follow-up call the next week to check that everything was ok. I felt I could trust this dealership to be honest and upfront."
Ms S Woodage "5 star. Amazing customer service. Friendly and kind. I would highly recommend to family and friends."
Mr P Standford "No all perfect. Mikhail was really helpful."
Mr M Dommett "No - it was all very good."
Mrs J Barham "Pleasant and knowlegable staff. Very helpful but no real hard sell - pleasant change compared to some of the garages we visited!"
We asked our customers if we could improve our service...
Ms L Miller
"I paid 24 hours in advance but because the bank took a couple of hours extra (even though the money had gone through) I couldn't pick my car up."
David
"MJA and their staff are amazing. I recently purchased a vehicle from them and after 5 months an unpreventable fault was detected in the engine. Thankfully the warranty from Autotrust provided by MJA, the costs were covered for the engine to be replaced. The support and care provided by MJA and Autotrust were totally amazing. Having the warranty gave me total peace of mind when the unexpected happens."
Mr P Linaker
"A bit belatedly just wanted to report got home safely and have now had chance to set up the satnav and my phone, but not had much chance to drive it much further due to lockdown. Will fill in the form you gave me once I have done a little more, but so far very pleased with it. I also wanted to express my thanks for the way you dealt with my original approach and your promptness in dealing with any queries along the way. The final speeding up of the preparation which allowed me to collect on Tuesday rather than wednesday following the lockdown announcement was particularly helpful."
Elizabeth K
"Arranging a test drive on the same day was simple and straightforward. Peter, the salesman, was friendly, patient and willing to answer any questions and I felt under no pressure to buy or make a decision that day. The car I bought was in very good condition with low mileage and the price was fair. I was asked to phone if I needed any after sales help with anything and I received a follow-up call the next week to check that everything was ok. I felt I could trust this dealership to be honest and upfront."
Ms S Woodage
"5 star. Amazing customer service. Friendly and kind. I would highly recommend to family and friends."
Mr P Standford
"No all perfect. Mikhail was really helpful."
Mr M Dommett
"No - it was all very good."
Mrs J Barham
"Pleasant and knowlegable staff. Very helpful but no real hard sell - pleasant change compared to some of the garages we visited!"
Ms D Parker
"Nope - great and smooth. Thank you."
Mr D Green
"Always had excellent service."